TopCoach: Enhanced Customer Experience for Retail Teams
TopCoach is a native, personalized, and engaging application designed for field teams in multi-brand distribution networks or specific brands. The app aims to enhance customer experience through advice and expertise, boost sales performance, and engage field teams daily.
Personalized Interface: Access the latest products and services tailored to your profile in a total brand experience interface.
Real-Time Updates: Stay informed with in-app notifications on the latest news and upcoming products/services managed by customer success teams.
Enhanced Efficiency: Discover new products, features, and technical specifications interactively through microlearning formats like technical sheets, demo videos, and quizzes.
Interactive Learning: Challenge colleagues, test knowledge, and improve product understanding in a fun and engaging way.
Collaborative Approach: Engage in team challenges, earn points, and improve rankings for rewards within a community of like-minded professionals.
Seamless Access: One-click access to sector-specific sales tools like online comparators, EAN scanning, current offers, QR code sharing, live sessions, and dedicated brand programs.
TopCoach is utilized daily by tens of thousands across various sectors such as retail, telecommunications, luxury watches, and healthcare.
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